Privacy Policy

We collect information you provide directly and information gathered automatically as you browse.

• Information you give us — name, email address, shipping and billing address, telephone number, and payment details when you place an order, create an account, or subscribe to our newsletter.
• Order & account activity — purchase history, wishlist items, sizes, and preferences you save with us.
• Automatically collected — device and browser type, IP address, pages viewed, and interactions with our site, gathered through cookies and similar technologies.

We use your information to serve you and to run our house responsibly:

• To process, fulfil, and deliver your orders, and to handle returns and exchanges.
• To manage your account and respond to your enquiries.
• To send order confirmations, shipping updates, and — where you have opted in — editorial and product communications.
• To personalise your experience and recommend pieces we believe you will value.
• To detect and prevent fraud, and to meet our legal and regulatory obligations.

We use cookies and similar technologies to keep your bag intact, remember your preferences, understand how our site is used, and measure the performance of our editorial and campaigns. You may adjust or refuse cookies through your browser settings; note that some features of the site may not function without them.

We do not sell your personal information. We share it only with trusted partners who help us operate, and only as needed:

• Service providers — payment processors, shipping and logistics partners, and technology providers who act on our instructions.
• Legal requirements — authorities, regulators, or advisors where disclosure is required by law or to protect our rights.
• Business transfers — a successor entity in the event of a merger, acquisition, or reorganisation.

We keep your personal information only as long as necessary for the purposes described here, or as required to satisfy legal, accounting, and reporting obligations. We maintain appropriate technical and organisational safeguards to protect it against loss, misuse, and unauthorised access. No method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

Depending on where you live, you may have the right to:

• Access the personal information we hold about you.
• Correct information that is inaccurate or incomplete.
• Request deletion of your information, subject to legal limits.
• Object to or restrict certain processing, including direct marketing.
• Request a copy of your information in a portable format.
• Withdraw consent at any time, without affecting prior lawful processing.

To exercise any of these rights, contact us using the details below. You may unsubscribe from marketing emails at any time via the link in each message.

We operate internationally, and your information may be processed in countries other than your own. Where we transfer information across borders, we take steps to ensure it remains protected in accordance with this policy and applicable law.

Our site is intended for adults. We do not knowingly collect personal information from anyone under the age of 16. If you believe a child has provided us with information, please contact us and we will remove it.

We may update this policy from time to time to reflect changes in our practices or the law. When we do, we will revise the date at the top of this page and, where appropriate, notify you directly.